Customer Rewards Scheme

The Henchmans Rewards Scheme is all about helping you get more from your purchases. When you register on, you will be automatically registered on the Henchmans Rewards Scheme.

Users will be awarded 1 Experience Point for each complete £1 that is spent in a single transaction and these points automatically count towards potential discounts for future purchases that you make through the site.

Experience Points

Experience Level

Experience Reward

Level Title

0 – 99




100 – 200


2% Discount


201 – 400


3% Discount


401 – 800


4% Discount


801 – 1600


5% Discount


1601 – 3200


6% Discount


3200 – 5000


8% Discount




10% Discount


Henchmans Rewards Scheme Terms & Conditions 

1.      Definitions

1.1.   "User" means any person who, subject to these Terms and Conditions is registered on the website.

1.2.   "Henchmans" means staff representing Henchmans, 13 Station Street, Swaffham, PE37 7LL 

2.      Rewards Scheme Terms

2.1.   The Henchmans Rewards Scheme is valid on the web site. It is not valid on any other web site and it is not valid in store.

2.2.   The points allocated through the Scheme are personal to the account holder of the website account. They cannot be transferred to any other person or account. Nor can they be sold, or traded in any way.

2.3.   The Scheme is only intended for personal use. Points cannot be collected for use by a business.

2.4.   Henchmans do not accept any liability for Rewards Scheme accounts that have been sabotaged due to any actions of the account owner.

2.5.   In administering the Scheme, Henchmans will be processing your personal details. Please see our Privacy and Data Protection Policy in order to understand how we do this, and your rights

2.6.   Henchmans reserve the right, at any time without notice, to end the Scheme or decline to issue any membership to the Scheme.

2.7.   Henchmans can take any action we believe to be appropriate if we have reason to believe that you are abusing the Scheme, including withholding points previously credited to your Rewards Scheme account

2.8.   Henchmans may modify the terms of the Scheme in any way that we choose at any time. Changes to the terms will not affect points that you have already collected. These terms are valid from 1st September 2018. 

3.      How do I collect and redeem Points?

3.1.   You will be automatically registered on the Rewards Scheme when you register an account on and a Rewards Scheme account will be opened for you. To collect points for a transaction on the site you must be logged into your account.

3.2.   You will be awarded one point for every complete £1 that you spend in a single transaction. This can be altered at Henchmans discretion. Henchmans may also set a limit on the number of points which may be awarded to each Rewards Scheme account in respect of certain items or generally. We may cancel points awarded if your purchases are later refunded.

3.3.   Points will not be given for any purchases relating to events held at Henchmans or any other location where Henchmans are the organiser of an event unless indicated otherwise by

3.4.   You redeem your points automatically each time you make a purchase through

3.5.   We reserve the right to vary the rate at any time. Points may only be redeemed against future purchases. They can never be redeemed in cash.

3.6.   All Rewards points will be valid from 1st September 2018 and will not expire. Henchmans reserves the right to make changes to this at any time. 

4.      General

4.1.   Henchmans reserves the right to add, remove or suspend rewards within the portal without notice and the right to change the number of points required to obtain each reward.

4.2.   Rewards points cannot be redeemed in cash.

4.3.   Rewards points are personal to the account holder and the account to which they have been allocated.

4.4.   Rewards points cannot be transferred to any other person or account, nor can they be traded in any way.

4.5.   Rewards points may be redeemed until the date stated.

4.6.   Henchmans accepts no responsibility for system errors or other issues that may result in disruption to registration or Rewards point redemption.

4.7.   Henchmans reserves the right to extend, terminate or suspend the Promotion at any time.

Entry to the Promotion is deemed acceptance of these terms and conditions.